Cyber365
COLLABORATE, UNIFY, SECURE, SCALE
Overview
“Cyber365 is designed be a comprehensive addition to your internal IT team. Solving the IT & Cyber Security skills shortage gap without losing control and instantly increasing your security footprint.”
Cyber365 has been developed to bolster internal IT departments and larger organisations with IT and Cyber Security management, enabling them to increase security visibility and protections while retaining complete control of their environment.
Most organisations need more relevant resources, strategies, processes, and tools; Cyber365 offers a platform to help fill current gaps and solve the Cyber Security competency shortage, giving organisations instant access to security experts.
We build, deploy and manage customised and tailored, security-oriented solutions to minimise these risks and continually monitor your organisation in real-time for any malicious cyber activity. Rest assured that if any suspicious behaviour is detected, it will be taken care of immediately.
Our service is built to identify, act and protect, so you can rest easy knowing that Cyber365 is actively protecting your organisation.
“Through our end-to-end managed security solution, your organisation, clients, vendors, and suppliers will be provided with peace of mind. Make your days of worry and anxiety a thing of the past.”
How Does Cyber365 Work?
Cyber365 builds off our CyberComplete platform, which has four core components. Each serves a specific purpose with the design: when all four elements work together, your organisation benefits from a practical, aggressive, and continually updating security service that protects your job, revenue, customers, staff, reputation, and relationships.
The basis of Cyber365 works on continual auditing and monitoring—the boring stuff. We deploy our cyber security stack and regularly audit and monitor your environment for security issues. Once found, we report back to you with recommendations, and then it's up to your IT team as to how they want to remediate or if they want us to take care of remediation.
We understand that you may only require a certain level or particular components of Cyber365 since you probably already have the necessary elements implemented. Rest assured that Cyber365 is designed to be a flexible and elastic service.
We use many tools and strategies for auditing all elements of your environment to ensure no stone is left unturned. This, combined with our threat feeds and intelligence, enables us to keep you ahead of the threat curve, allowing you to breathe easy knowing your organisation is protected.
The Cyber Security Pyramid - Cyber365
As multiple scenarios play out, you’ll notice a pattern. Events will naturally traverse this pyramid. Moving up and down.
Typically, any incident begins with staff or monitoring systems flagging or alerting to an event or incident at the IT Management stage.
Once it has been investigated and proven to be security-related, the cyber security stack is instantly the first line of protection and defence.
Following this, the CISO is engaged either by following a simple procedure, carrying out a playbook or, worst case, activating the Incident Response Plan, which encompasses informing the executive team and following the structured approach of the incident response plan.
Cyber365 helps strengthen these various layers within your existing team. We will work with you to identify areas of improvement and will work with you to implement components of Cyber365 to bring strength and protection.
Cyber365 is designed to bring everything together to ensure your organisation is ready and protected against cybersecurity attacks and data breaches.
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As Australia faces ever-changing pressures, executives and directors of boards are being held to a higher standard of cyber security responsibility. It is necessary for any organisation to succeed that significant cyber security changes are made from the highest level, though boards and directors often lack the training and technical knowledge to do so.
That is why our team is here to provide the guidance and necessary training to keep directors and boards informed about the potential risks, exposure, and financial implications for the business. Once the risks are known, our team works with your internal IT team to implement the changes necessary to reduce the risks, with continual reporting and adherence to the Australian Institute of Company Directors “13 Principles of Cyber Management”.
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Cyber365 includes a dedicated Security Architect for the entirety of your account. This architect will not only conduct regular reviews and consult with you but will also make sure your team has the right protections in place. Our Security Architects have the knowledge and expertise to understand your environment completely, and you can trust them to offer sound advice and guide you along the way.
Our Cyber Architects aid you in all matters of vCISO tasks. Such as executing various approaches, procedures, and tactics, such as Acceptable IT Usage protocols, Breach Incident Response Plans & Playbooks, Data Loss Practices, Data Preservation Procedures, and numerous other systems, practices, and tactics.
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To give you a substantial edge over malicious hackers, we are supplying you with a complex and sophisticated cyber security stack, as well as an array of tools not typically accessible to the retail market through our vendors.
Even though you want to utilise these tools in your own unique configuration, we understand that your team may not have much expertise in certain solutions or scenarios. That’s why our team is on hand to assist with implementation and support your staff in getting the tools working efficiently.
Furthermore, we will guarantee full visibility and transparency in regard to the solutions we provide you; we have no desire to block your access or hide any vital facts from you, as we understand having the correct data is crucial for sound decision-making.
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Getting the basics of IT management right before anything else is essential. Our first-hand experience has demonstrated the challenges that in-house IT departments endure when dealing with IT management. That's why we provide access to our Remote Monitoring and Management (RMM) platform. Sharing our platform with your team, allows us to collaborate and see all the same information while allowing you to manage your devices better.
Things like connecting to your devices remotely, your team providing better remote support to your broader staff, utilising our ticketing system, managing your device policies and more.
For our enterprise clients, we provide all the necessary IT services as a part of their IT team. Our team understands the complexity of handling personnel and resources, that's why our team is on hand ready to support your team.
What’s included in Cyber365?
IT Management
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Commonly, our customers engage us for Level 3 based escalations to help their team internally with any knowledge gaps.
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As an extension of your team, we can dispatch our team to your sites to be an extension and point of presence for your internal IT team.
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Our team will collaborate with your internal team and give you access to our 24x7 infrastructure monitoring solution.
Get answers straight away if there are issues with in your environment
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We understand you know your technical debt and how that can impact your organisation. We will provide you access to our Asset Management Platform to help manage this better.
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The boring stuff that no one likes to do. We audit all the infrastructure in your organisation to ensure it’s health is good. Saving your team hours of routine work, freeing them up to focus on critical projects.
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Not just backup software. We provide an end-to-end solution that includes an onsite backup appliance, replication of data to secured Australian data centres, 24x7x365 monitoring and yearly disaster recovery testing.
Our team will work with you to ensure your critical assets are protected and you’re prepared for that unlikely disaster.
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We understand there are some workstations that are critical to operation. These need to be backed up. We provide the required backup solutions to ensure this occurs. Either strictly on premise backups, cloud only backups or hybrid.
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Microsoft and Google state in their terms of service they are not responsible for your data in the event of a disaster.
We backup your cloud data that we can access quickly in unlikely event these vendors lose data.
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The impact of the pandemic on businesses has been immense and only highlighted how fundamental technology is for them to survive and thrive. To facilitate that, we collaborate with our clients to unify services, offering an array of mobility solutions so they can be connected no matter where they are. Amongst these is integrating the telephone system into Microsoft Teams to provide true team collaboration and reduce reliance on physical handsets.
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Are you having difficulty maintaining company policies, applications, and configurations on your workstations and laptops? Our team can help. Through the use of Microsoft Intune (Endpoint Manager) we ensure your new technology assets are provisioned with ease with a true Zero Touch approach.
Help your team save time by automating the deployment process for new devices.
Chat with our team to learn how Microsoft Intune can support your business mobility.
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Making your technology more accessible to your team to administer and manage. Features include Remote Control, Patch Management, Policy Control, Automated Scripts and more.
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All effective IT Teams need some form of task and problem tracking. We know, there aren’t great solutions out there for internal IT teams.
We offer our Help Desk Ticketing solution to our clients to help solve this problem.
This also makes it easier for your IT team to escalate tickets to our senior support team.
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Documentation scares some people. We live and breathe documentation. We understand complex environments need to be documented, that’s why our team will share access to all your information in one central, secured, easy to understand location.
Cyber Management
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You won’t see many Managed Services Providers (MSPs) or Managed Security Services Providers (MSSPs) openly state their compliance levels.
Our minimum standard of Cyber Security Protection’s is ACSC Essential 8 Level 3.
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Hackers don’t sleep. Anyone that states you don’t need 24x7 monitoring is wrong. Often hackers will act on long weekends or extended breaks.
We make sure you’re protected 100% of the time.
Don’t be fooled by other providers “24x7x365 monitoring” when it’s a simple workflow. Our team 100% local Aussie security team are monitoring 24x7x365. If we see something our team will jump into action to secure your systems and data.
Our team monitors your endpoints, your cloud apps, your networks and your backups for any signs of malicious activity.
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Item description
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We will work with your team internally to implement and deploy a password manager to all staff.
We will provide training and consulting to your staff to help raise the cyber hygiene of password storage.
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AI-powered email security offers reliable protection against malicious emails, such as phishing and spam. Instead of depending on fixed rules, like conventional filters do, these advanced solutions apply machine learning techniques to recognise and deflect even the most intricate cyber assaults. The capability to analyse and gain insight from vast quantities of data in real-time makes this type of security measure especially effective.
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Protecting sensitive information shared through email is crucial, and that's where email encryption comes in. Without encryption, messages can be accessed by anyone, which could lead to a data breach, identity theft, and other security threats.
We understand most businesses won’t want or have a legal requirement to encrypt emails, however we still want to offer this as a standard inclusion.
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We will work with your team internally to implement a Mobile Device Management platform.
Not only does this increase security of your mobile devices out in the field.
This will reduce the amount of time your internal IT team will spend provisioning mobile devices.
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Through implementing cyber security awareness training, businesses can create a culture of security and significantly reduce the chances of a breach due to human error. By educating employees on potential risks and how to address them, companies can effectively minimise their risk of cyber attacks and fortify their operations.
Our team will work to implement a “Done-For-You” Cyber Security Training platform so your team doesn’t need to build their own education system.
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By locating where confidential information is held, organisations are better able to comprehend the threats related to that data and build adequate risk management procedures. This includes recognizing and managing possible risks such as cyber intrusions, unauthorised access to data, or sabotage by internal personnel.
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Do you want to give your staff the ability to install certain apps, yet not give them full administrative access? Introducing Application Ringfencing. With its pre-defined policies, you can grant your employees the right to install and run approved applications. Moreover, you can use Storage Ringfencing to further restrict data transfers to external devices and exercise greater control over them.
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It is an unfortunate fact that software-as-a-service businesses and websites are regularly hacked. Unfortunately, this is something we are unable to stop, yet we can remain vigilant. We continuously scan the dark web for newly exposed staff credentials, and if alerted, we act promptly to reset the passwords and enforce unique credentials using our password manager for maximum security.
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Despite our highly secure protocols, no one can guarantee absolute cyber safety. The landscape of digital threats is constantly changing, so our vigilant team continuously monitors for signs of attack, taking immediate action to ensure your company remains unharmed.
Executive Strategy - CISO
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The Security Stack is only as secure as the strategy that goes with it.
We include a “Security Architect” for all our clients. This role is dedicated to ensuring the Cyber Security Strategy is implemented, review and effective for your business.
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The CIO is responsible for aligning IT strategy with the overall business objectives of an organisation, managing the company's IT infrastructure and applications, and identifying opportunities for innovation and growth. Additionally, they must ensure the company's IT systems are secure and protected from cyber threats.
Our team works to help you achieve the core responsibilities of a CIO internally. Typically in an enterprise environment, the CIO and CISO work closely together.
Cyber365 is designed to help bridge this gap.
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Our vCISO will work with you to review all your internal IT and security policies.
Things like: Acceptable IT use policies,
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Every quarter we go through every single security solution and we check it. We can’t assume everything is working all the time.
We perform manual checks to ensure 100% confidence in the protections.
We go through the entire security stack and will meet with you to present our findings. Transparency is a key driver for us.
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Something you won’t hear or see other Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs) do.
We work with you, your staff and your suppliers to put in a structured plan and playbook for if your business is hit with a cyber incident.
Why is this important? Having a plan and framework retains and builds trust with your customers in the event of a breach.
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Through our stategic partnerships, we have an ear on the inside of several organisations & governments so we know and understand what legislation is in place and what legislation is coming.
Why? So your cyber security protections are compliant.
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Cyber Security is forever changing. Our security stack is continually changing and updating.
Our dedicated security architects will continually meet with you to discuss any issues we’ve found AND/OR discuss additional protections or changes we need to make to ensure your protections are updated and effective.
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Making your technology work for your roadmap to growth. We collaborate with your team to enable you achieve the path and increase your business needs by reviewing and planning new technology to suit your needs
Board & Directors
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We get it, understanding cyber security is one thing, trying to then take that information and relay that to your board or directors. It’s a challenge.
That’s why we offer to present regular updates to your board and help educate and guide them in Cyber Security.
Boards & Directors are the ultimate decision makers when it comes to Cyber Security and we want to make sure your board and directors are equipped and educated.
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It’s important your board and directors are kept up to date with the latest information around cyber security.
Our team will provide your board and directors with regular briefings to help take the burden off you.
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Cyber Security is not everyones forte. However it’s a necessity to ensure your organisation is making the right decisions.
As part of CyberComplete, we provide additional training to your Board & Directors based on the Australian Institute of Company Directors (AICD) Cyber Security Principles.
Education is the best method of prevention
FAQs
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Absolutely. Our market research indicates that most enterprises only require some of our services designed for varying markets and demographics. We, nevertheless, want to provide our services to organisations that have a need for our services
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Absolutely!
We know how difficult it can be to administer a mixed environment, and our team is committed to helping you gain control and security of your Mac and iOS devices.
We recognize that Managed Service Providers and Managed Security Service Providers may deem Macs too much to manage. Our team has devised solutions for seamless incorporation of Mac workstations and iOS devices into a corporate atmosphere.
Our managed security solutions provide extensive coverage for both Macs and iOS devices.
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No matter the need, we are eager to assist our clients. Should you require a temporary increase in resources (e.g., remote or onsite Help Desk), we are here to make that happen.
Every situation is unique, and we would be glad to see how we can best help you.
Reach out to our team to discuss your specific requirements.
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Yes. Cyber365 is designed to comply with The Australia Cyber Security Centre (ACSC) Essential 8 Level 3 framework.
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Yes absolutely. Our Cyber365 is built to easily scale up and adapt to different cyber security frameworks. Pricing may change depending on the effort and complexities required but this is assess on a case-by-case basis.
Reach out today to our team today to discuss your cyber security framework requirements.
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Cyber365 is designed to be a supplement to already existing IT departments, CIOs, CTOs, and Directors of Technology. Through our market research, it became evident that enterprise IT teams want and need to retain authority over their technology, which in turn means they retain accountability for their environment's safety (Cyber365 bolsters that safety).
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We totally understand. We offer a tailored service for IT managers & technology leaders called Cyber365.
Cyber365 is based off CyberComplete. However, you can tell us what layers/levels you do or don’t need as we understand you won’t need everything that CyberComplete has to offer.
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Yes. Cyber365 can still work for organisations with less than 100 staff.
In most circumstances, we do recommend to businesses to opt for CyberComplete, as it’s an end-to-end IT & Cyber Security service designed to take care of all the crucial elements of IT and Cyber Security.
Reach out to our team to discuss your requirements and we will help design a service that’s right for you
How do we compare to the market?
Drawing on our direct knowledge of customers' environments, feedback and dissatisfaction, it is clear that our services stand out compared to the competition.
| Cyber365 | Our Competitors | |
|---|---|---|
| You retain 100% control of your technical environment. | ✓ | - |
| 24x7x365 aussie based, human security team monitoring your environment in real time, not a workflow, AI or automated alerts. | ✓ | - |
| Dedicated security architect, overseeing your account, organisation & security | ✓ | - |
| Weekly, fortnightly, monthly, quarterly meetings/touch points with your security architect | ✓ | - |
| Weekly, fortnightly, monthly, quarterly onsite point of presence | ✓ | - |
| Continual updates of regulartory and legal cyber changes and requirements | ✓ | - |
| Sensitive data monitoring and reporting across your organisation | ✓ | - |
| End-to-End incident response & incident management
| ✓ | - |
| Regular, objective, and systematic cyber security reviews | ✓ | - | Transparent reporting to your C-Suite, Board and Directors | ✓ | - |
It’s hard to compare two service providers and understand the differences…
Book a call with our team, and we will help you understand what services you’re getting from your current provider.
We will help you get past all the acronyms and technobabble and help you understand how our services compare.
Protect your present and secure your future with CyberComplete.
The most important step to achieving cyber resilience is taking the first step.